Are there any advantages to booking a hotel directly rather than through a travel portal?

Booking a hotel directly can offer several advantages that enhance your overall experience. One of the most significant benefits is the potential for better rates and exclusive deals. Many hotels provide special discounts or perks, such as complimentary breakfast or room upgrades, when you book directly through their website. This is often due to the reduced commission fees that hotels incur when working with travel portals, allowing them to pass those savings on to you. Additionally, you may find that loyalty programs are more rewarding when you book directly, as many hotels offer points or credits that can be redeemed for future stays.

Another key advantage is the level of customer service you can expect. When you book directly, you often have better access to the hotel's staff, enabling you to communicate your preferences or special requests more easily. This direct line can be especially beneficial if you need to make changes to your reservation or if issues arise during your stay. Hotels are generally more inclined to prioritize guests who book directly, as this fosters a stronger relationship and can lead to a more personalized experience. Furthermore, in the case of cancellations or changes, dealing directly with the hotel can simplify the process and provide you with more flexible options.