Mallorca.eu What are my rights as a passenger if my...

What are my rights as a passenger if my flight to Mallorca is canceled?

If your flight to Mallorca is canceled, your rights as a passenger depend largely on the airline and the circumstances surrounding the cancellation. Under European Union regulations, specifically EC 261/2004, if your flight is departing from an EU country or operated by an EU airline, you may be entitled to compensation. This compensation can vary based on the distance of your flight and the notice period you received about the cancellation. Generally, if you were informed of the cancellation less than 14 days before your departure, you may be eligible for compensation ranging from €250 to €600, depending on the flight distance.

In addition to potential financial compensation, airlines are required to offer you certain assistance. This includes the option to rebook your flight at no additional charge, or in some cases, a full refund for your ticket. If you’re stranded at the airport due to the cancellation, the airline must also provide you with meals, refreshments, and possibly accommodation if you need to wait overnight for a new flight. It's important to keep receipts for any expenses incurred during this time, as you may be able to claim these back from the airline.

Make sure to communicate with the airline as soon as you learn about the cancellation, as they will provide guidance on your options. If you feel that your rights are not being upheld, you can escalate the matter by reaching out to the relevant national enforcement body or consumer protection agency. Staying calm and informed will help you navigate the situation more smoothly and ensure you get the support and compensation you deserve.