What should I do if my outbound flight gets delayed or canceled?

If your outbound flight gets delayed or canceled, the first thing to do is to stay calm and check your airline’s app or website for the most accurate and up-to-date information. Airlines usually provide real-time updates on flight status, and you may find specific details about your situation there. If you’re at the airport, listening to announcements can also help you stay informed. It’s important to gather as much information as possible before making any decisions.

Next, approach the airline’s customer service desk or contact their support line, either by phone or through their app. Be prepared for potential wait times, especially in busy airports, as many passengers may be in the same situation. When you reach an agent, calmly explain your situation and ask about your options. Depending on the circumstances, they may offer you a rebooking on the next available flight or provide accommodation if your delay extends overnight. Be patient and polite; customer service representatives are often more willing to help if you remain understanding of their challenges.

While waiting for updates or your new flight, consider your options for passing the time. Many airports offer lounges, shops, and dining options where you can relax and recharge. If your delay is lengthy, check if you can access any amenities, such as airport lounges, even if you’re not flying first class; some lounges allow entry for a fee. Additionally, keep your travel plans flexible; a delay might mean you miss a connection, so be prepared to adjust your itinerary and inform any parties awaiting your arrival. Remember to stay connected with friends or family who might be concerned about your travel status, and keep an eye on your luggage to ensure its safety during the wait.