Who should I contact if I have problems with my rental property during a stay on the island?

In towns like Soller or Palma, holiday rentals usually come with a local property manager who handles guest concerns. Before your trip, it’s wise to check any arrival information or welcome material for contact details. If something goes wrong—whether a broken appliance or a plumbing issue—getting in touch with this person promptly often leads to a swift solution.

Property managers here understand how important uninterrupted enjoyment is, especially during the busy season when locals and visitors alike enjoy the beaches and mountain villages. If you can’t reach your point of contact, sometimes neighbors or a community group in places like Valldemossa or Deia can lend a hand. Documenting the problem with photos can also help if you need to escalate the issue through your booking platform or rental agency.

Should the problem remain unresolved, you could visit the local tourist office or seek advice on the TIB bus network, which often has up-to-date info on local services and assistance. Throughout the island, most hosts appreciate polite communication and quick reporting, ensuring your stay by the Tramuntana or near Cala Mondrago remains as comfortable as possible.