What steps should I follow if I have a car accident while driving on Mallorca's roads?

Driving along the Ma-13, whether heading through the Tramuntana or towards Alcudia, requires care, but accidents can happen. If you’re involved in a collision, the priority is to keep calm and check that everyone is safe. For serious injuries or significant damage, call 112, the local emergency number, straight away. If possible, move your vehicle off the main road, especially on narrower stretches, to avoid blocking traffic and turning the road into a hazard. Turn on your hazard lights to warn other drivers coming along the coastal or mountain routes.

Make a record of the incident with photos showing the scene, any vehicle damage, and road conditions. Note details like the exact location—perhaps near Soller railway stations or a turning for Cala Mondrago—and weather conditions at the time. Exchange contact information and insurance details with the other party. Write down your own version of events while it’s fresh in your mind.

Contact your rental agency promptly to inform them of the accident. Many companies operating around Palma and other towns have established procedures and will advise you about insurance coverage based on the options you selected when booking. Don’t forget to verify your personal insurance and any coverage offered by your credit card, which often assists with claims for rental vehicles here. Staying composed and methodical helps ease what can be a stressful situation on these popular island roads.