Mallorca.eu How can I make sure to have proof of my...

How can I make sure to have proof of my ticket or reservation if an office in Palma is closed?

Planning ahead helps avoid last-minute stress, especially when ticket offices or tourist information points in Palma close early or have limited hours. Most transport and attraction bookings, like the Soller railway or boat trips to Formentor, can be made online, allowing you to receive an immediate confirmation by email or download a digital ticket to your phone. This electronic receipt acts as your proof and means you won’t have to rely on a physical ticket from a closed office.

If you must purchase tickets in person, try to arrive well before closing time at the main stations or vendors, such as Palma’s Estació Intermodal or bus terminals serving the TIB network. Staff often provide a stamped paper or printed ticket upon purchase. For added security, snap a photo or scan this confirmation in case the ticket gets lost or damaged later.

Some bus or ferry companies also offer mobile apps where you can store tickets or reservations, another safe way to carry proof with you. In more traditional markets like Alcudia or Pollenca, if offices are closed, local bars or shops sometimes accept bookings or payments, and you can ask for a receipt there. Overall, having digital confirmations, keeping track of all emails, and ensuring tickets are purchased ahead through official channels will guarantee your proof of return or transport, even if the office counters are shuttered.