What should I do if I have a car accident while driving around Mallorca?

After sunset or during busy summer days, roads like the Ma-13 and Ma-19 can become quite challenging, so if you end up in a collision with a rental car, the first priority is always safety. Pull over safely if you can, taking care not to block the narrow Tramuntana passes or busy roundabouts near Palma. Check if anyone is hurt before contacting emergency services—dial 112, which covers the whole island.

Next, exchange information with the other driver, including names, phone numbers, and insurance details. Photograph the accident scene and any vehicle damage both for your records and to facilitate communication with the rental agency. For peace of mind, notify the car rental company promptly; they often have specific protocols for incidents to ensure you’re properly covered.

If local police arrive, ask for a report, as many rental contracts specify this as essential for insurance claims. Know that Mallorca’s rental agreements commonly include options for local insurance, so review yours carefully to understand your coverage. Whether you bought extra insurance or rely on a credit card cover, contacting those providers without delay can streamline the claims process.

Keep detailed notes of every call, email, and document related to the accident. This will help if questions arise, especially during a visit to a repair shop in Manacor or later at your accommodation. Despite the stress, staying calm and organized will bring clarity, allowing you to enjoy the rest of your trip exploring places like Sóller, Valldemossa, or pristine coves like Cala Mondragó once you’re clear of the accident aftermath.